Audits & Mystery Shops

Audits & Mystery Shops is a secret shopper consulting service. Do you have a restaurant with a specific problem that you just can’t crack? Can’t get brunch business going? Is your restaurant in a hotel and can’t get locals to dine along with the hotel guests? Then let me come in and dine as a critic would (that means at least twice!) and provide you with a lengthy report that details everything that happened from the time I approached the host stand to the time I left through the door. Crucially, the report includes a section of creative solutions on how to solve your problem, pulled from a decade plus career in eating at restaurants professionally. The service concludes by reviewing the report in person (or Zoom) so you have the opportunity to ask questions and get to the heart of the issue. Unlike a traditional secret shopper service that has one standard rubric, my report is catered to your unique issue, and we’ll find a way to tackle it together.